Making Digital Transformation happen: New Year’s Resolutions for Energy Utilities in 2021
- Dec 30, 2020 12:51 pm GMT
This item is part of the State of the Industry 2021 SPECIAL ISSUE, click here for more
When people sat down this time last year to write their predictions for 2020, few, if any, forecast a global pandemic that would affect every corner of the earth and every industry around the planet.
Utilities rose to the challenges brought by the pandemic and kept the power running for communities under stay-at-home orders. For a critical industry, well-used to adapting rapidly to whatever nature throws at it, contingency plans kicked into action and utility workers toiled tirelessly, sometimes sleeping at Operations Centers, to ensure that the lights were kept on.
Businesses have been discussing Digital Transformation for years. 2020 was the year that made it a priority. Long-term plans were accelerated and put in place in weeks rather than years. Organizations who were already further along in the Digital Transformation process were the most resilient to the pandemic’s shock waves and could rapidly adapt to the new business environment.
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