- Feb 17, 2020 7:57 pm GMT
- 801 views
Despite their ability to keep the lights on worldwide, electric utilities are—more often than not—perceived as having less than stellar reputations. As customers grow increasingly more concerned with issues like data privacy, clean energy choice, and improved online experiences, utilities have an opportunity to improve both their offerings and their customer relationships. In my latest article, I explain how decentralized technologies like blockchain are providing a simple way to achieve both.