Data Analytics as a Compass to Navigate the COVID 19 Storm
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- Dec 2, 2020 5:47 pm GMTNov 25, 2020 4:42 pm GMT
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This item is part of the Special Issue - 2020-12 - Data Analytics & Intelligence, click here for more
Written by: Joe Tellez, Andrew Braeger, and Luke Meier
How Tacoma Public Utilities rapidly applied data analytics to respond to customer needs produced by COVID 19.
A legacy of financial strength...
Tacoma Public Utilities (TPU) has been publicly owned since 1893, operating as one of the most affordable and reliable utilities in the United States. With an extensive service territory in the south Puget Sound in western Washington, TPU provides nearly 100 percent carbon-neutral hydroelectric power to approximately 180,000 customers. TPU has maintained a long-standing heritage of customer focus and affordability, providing some of the lowest power and water rates in the region.