I'd like to share an article I wrote called "What is a knowledge map (and why do I need one)? In this article, I use the example of utility regulatory acumen to show how HR departments and utility leadership can assess factors like depth and breadth of regulatory knowledge in their staff to get better outcomes in rate cases.

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Here is a short snippet from the article:

What is a knowledge map and why do I need one? A knowledge map identifies the knowledge areas an organization needs to compete in the current landscape and what they will need to remain competitive in the future. A simple SWOT (strengths, weaknesses, opportunities, threats) can be a helpful prompt to start identifying a company’s knowledge landscape and any gaps in this knowledge. It should capture both the domain knowledge areas (think of this like the more explicit, concrete, technical subject areas) and the enabling competencies (think of this like the more implicit abilities often referred to as the soft skills). Let’s look at a case study to see how this could apply to a utility that has identified a need to enhance their regulatory acumen.