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Rafael Herzberg
Rafael Herzberg
Expert Member
Top Contributor

Energy: conflict resolution vs obedience

Energy: conflict resolution vs obedience

Consulting for global and Brazilian companies, taught me about big differences in attitude towards energy.

The prevailing tendency of multinationals is to follow a "systemic" path, in which the decision-making process involves gathering information, analyses, modeling alternatives and choosing which ones will be implemented (or not).

In Brazilian companies and institutions there is a preference for following what the boss tells them to do. After all, this guy is the authority!

The big difference then is choosing between what is better and what is easier. The best results from a conflict resolution because typically the alternatives come up after evaluating advantages, disadvantages and risks. The easiest is the one preferred/determined in advance by the boss.

And so it is not by chance that creative and successful solutions tend to be obtained from a "structured" script. And, as a result, the cost of the energy bill tends to be lower when it comes to a robust methodology, even if it generates conflicts.