The Need for a Proactive Smart Grid Strategy
- Jun 24, 2020 7:33 pm GMT
This item is part of the Special Issue - 2020-06 - Grid Modernization, click here for more
Energy providers face a new responsibility to meet an evolving set of customer values emerging from a group that is more engaged than ever before. Values that include both the traditional demands for low-cost energy that is reliable and resilient and new demands for energy that is smart, clean, and green.
Utilities must be purposeful and proactive in making decisions to best deliver these values to their customers. Each utility’s smart grid strategy is represented by the series of decisions it makes over time (either intentionally or not), and this strategy determines the extent to which customer values are delivered.
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