Podcast / Audio
Episode #19: ‘Putting People First’ with Kristol Simms of Ameren Illinois - [an Energy Central Power Perspectives™ Podcast]
- Jul 28, 2020 10:57 am GMT
Utilities are, first and foremost, a people business. The product being sold to customers isn’t a luxury, but rather an essential product for daily lives and ensuring customers’ safety and wellbeing. As such, safe and reliable delivery is paramount and making sure that all customers have the ability to afford energy is a requirement. Recognizing how energy efficiency programs from utilities can play a key role in those goals, especially in assuring affordability for low-income or disadvantaged customers, Ameren Illinois has become a recognized leader in ensuring energy efficiency is provided for all, as evidenced by them winning the 2020 AESP Award for ‘Outstanding Achievement in Customer Engagement.’
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