U.S. Utilities Invest in Technology, Build Customer Trust to Cope with Future Storms, Wildfires
- Jun 13, 2019 11:59 am GMT
Facing the rising threat of wildfires in the west and devastating storms throughout the country, American utilities say they’re improving their storm response strategies, “hardening” and digitizing grids, and building proactive relationships with customers who don’t want to be left in the dark.
Utility Dive cites Florida Power & Light (FPL) as an example of a power company that has acted definitively on the hard lessons delivered by Hurricane Wilma in 2005. Whereas it took more than two weeks for FPL to restore power to 95% of its customers in the wake of Wilma, the utility needed less than half that time to restore power to the same degree after the state was battered by Hurricane Irma in 2017.
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