This group brings together the best thinkers on energy and climate. Join us for smart, insightful posts and conversations about where the energy industry is and where it is going.

Post

The sad reality of Brazilian public service

image credit: Rafael Herzberg
Rafael Herzberg's picture
Consultant energy affairs Self employed

Rafael Herzberg- is an independent energy consultant, self-employed (since 2018) based in São Paulo, Brazil* Focus on C level, VPs and upper managers associated to energy related info, analysis...

  • Member since 2003
  • 2,108 items added with 1,233,399 views
  • Apr 13, 2021
  • 544 views

The sad reality of Brazilian public service

I live in the city of São Paulo, considered one of the richest and most organized in the country.

I called the division that takes care of public lighting, commanded by the Municipality of São Paulo, to report an unlit lamp in front of the house where I live.

The call center, always very polite and attentive, registered the repair request, informing me that "in 24 hours it would be executed".

3 weeks and 7 follow ups to the same call center afterwards and, always based on the protocols I received, the lamp still remains off.

That is to say, the Municipal taxes paid are costs that do not generate the associated value because the promised service was not performed.

Rafael Herzberg's picture
Thank Rafael for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member
Discussions
Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.

No discussions yet. Start a discussion below.

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »