New way of dealing with conflicts
Conflicts are a natural part of business.The main question is how to solve them!
The classic way is to go to court. This is an expensive and time-consuming initiative.
The alternative (in Brazil) that is more widespread after Justice is Arbitration. It is generally an excellent path BUT it also involves significant financial resources and, although it is faster than the courts, it can take many months.
The proposal here is to initially suggest a Mediation.
Finding a Mediator who is neutral in the conflict, who knows about energy and who is accepted by the parties in conflict is the first step in seeking a solution.
Because it is essentially much simpler than Justice and Arbitration, and above all because it focuses on a negotiated solution between the parties, it explores a potential solution that has chances of being very successful.
Rafael Herzberg
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New way of dealing with conflicts (Brazil)
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