Molding your perfect customer-centric grid? Impossible without DER planning.
- Aug 9, 2019 9:10 pm GMT
This item is part of the Special Issue - 2019-09 - Distributed Energy Resources, click here for more
It’s not new territory, we know—this concept that the customer is no longer just a ratepayer for utilities, that she is now the central figure in everything you do from the frontline CSR gig to the back-office SaaS support guru, to the lineman with the hotstick doing field work. Making a happier, smarter, savvier energy prosumer dedicated to saving energy who understands the power of power (and the world of water, too) has become the guiding principle of the utilities industry.
There are great books about it. There are data-filled white papers about it. There are videos about it (and we’ve made some of those). There are blogs about it, too (and we’ve made a lot of those).
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