Utility Customer Care Roundup
- May 17, 2019 4:39 pm GMT
This item is part of the Special Issue - 2019-05 - Customer Care, click here for more
In the year and a half that I’ve been writing for Energy Central, I’ve had the opportunity to cover many fascinating topics. Among them have been a number of subjects related to customer care. For the special report about the Transformation of Utility Customer Care, I’ve collected them in one place so readers can get a sampling of ideas they might like to try out to improve the experience customers have in doing business with their utilities. Happy reading!
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