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Nevelyn Black is an independent writer with a background in broadcast and a keen interest in renewable energy.  In the last few years, she transitioned from celebrity interviews and film shoots...

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  • May 12, 2020

A group of 10 Indiana utility companies filed a 36-page petition with the Indiana Utility Regulatory Commission in an attempt to recover revenue lost during the COVID-19 pandemic.  An action plan on how utilities will deal with issues related to the pandemic has not been fully developed.  The Indiana Office of Utility Consumer Counselor hopes to extend suspension of disconnections beyond June 4 but the uncertainty regarding the full impact of this event has utilities and their customers feeling uneasy.  

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Matt Chester's picture
Matt Chester on May 13, 2020

The companies seek to collect lost revenue from customers and charge customers for "bad debt expense incurred" resulting from state orders to not disconnect utilities due to nonpayment during the pandemic. Indiana Gov. Eric Holcomb signed an executive order suspending disconnections until June 4.

Understand that the utilities are between a rock and a hard place here, but how will customers not take this as an instance of being kicked while they're down? No customers are benefitting from the reduced activity that has hit the utilities-- I wonder what measures, if any, were tried before this petition? Because going straight to the customers is the type of reaction those customers will remember when this is all in the past

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