Use Lunch & Learns to Educate, Inform, and Inspire Customers
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- Nov 9, 2018 4:34 pm GMTNov 9, 2018 4:34 pm GMT
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A Lunch & Learn is simply an educational session that takes place during the lunch hour. The entity hosting the event can provide lunch or invite participants to bring their own. Many companies and organizations use such meetings to relay important information to customers, employees, or any other group they want to reach out to.
Utilities can use Lunch & Learns as part of the all-important task of keeping customers engaged. Tracey Hewson, Customer Relations Manager and Public Information Officer at Loveland Water and Power notes that regular Lunch & Learns are a part of her utility’s robust customer relations strategy.