UGI Utilities Inc, a local utility in Pennsylvania was one of 40 in the country named a "Customer Champion" by the Cogent Syndicated Utility Trusted Brand and Customer Engagement Study. This is hyperlocal, why does it matter? Because of why UGI and the other utilities were recognized—for going beyond simply providing energy to customers and marketing new products and becoming a "value-added partner" for their customers and community, according to the senior VP of Escalent, the company responsible for the study.
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