This interview I did with Parmarth Naswa of Infosys ahead of his and Kurt Sweetser's (Southern Carlifornia Edison) presentation at the SAP for Utilities Conference was originally posted in the Digital Utility Conference, but because the topic relates to how customers interact with the utility self-service apps I thought the Customer Care group might get some great insights from it as well.
Official Energy Central Community Manager of Generation and Energy Management Networks. Matt is an energy analyst in Orlando FL (by way of Washington DC) working as an independent energy...
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