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This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
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Tips to save on electricity
The old "how to save money on your electric bills" story is a tried-and-true staple for utilities and the media alike. It's never a bad idea to push out a story featuring money-saving tips. In this article, the focus is on a little-known program for Pennsylvania customers. The story doesn't necessarily move the needle for Pennsylvania utilities in terms of positive PR, but it certainly doesn't hurt.
Tips to save on electricity
Energy costs for electric customers are going up across Pennsylvania in December, the latest manifestation of across-the-board energy price increases impacting...
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