NTC Asks: Does your utility need energy education games and apps?
- May 15, 2018 10:09 pm GMT
This item is part of the Special Issue - 2018-05 - Customer Care, click here for more
The answer is probably yes. NTC conducted a survey on the effectiveness of digital games in the classroom, when used to teach lessons on energy. The teachers who belong to PEN ─ NTC’s Professional Educators Network ─ are a valuable source of feedback as we explore and develop new curriculum for the in-school programs delivered on behalf of our utility clients. Read the results of this survey to learn more about how your organization can continue to engage your community with cutting edge educational tools.
No discussions yet. Start a discussion below.
This study is to learn about the return on investment (ROI) for multichannel notifications for utility contact centers. Reasons to add these notifications include: improved customer satisfaction, mitigation of inbound communications, and..
We set out to assess how Green Mountain Power can advance the transformation to a low-carbon, reliable, affordable energy system by building on its portfolio of innovative customer programs and its evolving business model.
Get Published - Build a Following
The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.