- Aug 18, 2021 1:57 pm GMT
With many of their customers still in arrears due to the pandemic and shut-off moratoriums over or ending, this is a good time for electric utilities to help their customers and gain some good will by promoting bill-payment assistance programs.
Green Mountain Power is doing that by pointing out that it has more than 20,000 customers behind on their bills but only 2,000 of them have applied for aid from the state of Vermont, which has set $55 million aside for renters, homeowners, businesses and farms with past-due utility bills.
The effort not only may enable GMP to recoup more money from customers with delinquent accounts than it otherwise would have, it also could boost the utility's reputation. On top of that, it actually helps GMP customers, which makes it a win-win-win.
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