
Customer Care Group
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
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Lead, follow or get out of my way!
Lead, follow or get out of my way!
This phrase (title), attributed to Ted Turner, summarizes very well the attitude options available in our professional lives.
It fully reflects the decision we have chosen, regardless of our hierarchical position.
Do we want to be proactive, reactive or procrastinators?
The underlying message is to be clear. For ourselves and everyone else
I insist: who are we?
In business involving energy, this issue is even more relevant because only those who are curious, interested, self-willed and determined are able to achieve and maintain excellent results, since there are so many possibilities at stake!
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The Energy Central Power Industry Network® is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.
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