This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 


Lead, follow or get out of my way!

Rafael Herzberg's picture
Consultant energy affairs, Self employed

Rafael Herzberg- is an independent energy consultant, self-employed (since 2018) based in São Paulo, Brazil* Focus on C level, VPs and upper managers associated to energy related info, analysis...

  • Member since 2003
  • 2,270 items added with 1,317,277 views
  • Jan 26, 2023

Lead, follow or get out of my way!

This phrase (title), attributed to Ted Turner, summarizes very well the attitude options available in our professional lives.

It fully reflects the decision we have chosen, regardless of our hierarchical position.

Do we want to be proactive, reactive or procrastinators?

The underlying message is to be clear. For ourselves and everyone else

I insist: who are we?

In business involving energy, this issue is even more relevant because only those who are curious, interested, self-willed and determined are able to achieve and maintain excellent results, since there are so many possibilities at stake!


No discussions yet. Start a discussion below.

Rafael Herzberg's picture
Thank Rafael for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member

Get Published - Build a Following

The Energy Central Power Industry Network® is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »