Part of EnergyBiz® Network »
Customer Care Group
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
Shared Link
Key Ecommerce Trends That Can Take Your Business to the Next Level
Eighty-four percent of individuals said that customer experience is just as important as the product they have purchased. When applied to utility services that number could be much higher. Companies recognize the importance of a positive customer experience. Trends show the use of social platforms, digital marketing technologies and environmental awareness in business practices are key factors to customers. How are utilities meeting the challenge?
Key Ecommerce Trends That Can Take Your Business to the Next Level
Ecommerce brands need to be prepared for the coming disruptions to succeed in their chosen industry. The trends described below are those I believe will have the most influence in the coming year.
Source: www.entrepreneur.com
Thank Nevelyn for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
Discussions
Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.
No discussions yet. Start a discussion below.
Get Published - Build a Following
The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.
Your access to Member Features is limited.
Sign in to Participate