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How the best omnichannel strategies combine sales, service and marketing
Improving the customer experience across all touchpoints creates a data feedback loop and can help companies adapt to a targeted audience. How can utilities apply CX strategies like social media to their team? What are the benefits of a customer-centric approach? How can utilities create customer relationships that help win and retain customers?
How the best omnichannel strategies combine sales, service and marketing
Here’s how you can create an omnichannel strategy that goes beyond marketing to power your sales and customer service efforts.
Source: sproutsocial.com
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