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Some have paused electric bills for customers affected by the wildfires while others have written off the bills for those affected by the fires. Firefighters involved in rescue missions will get a 50% discount off their next bill.
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
Some have paused electric bills for customers affected by the wildfires while others have written off the bills for those affected by the fires. Firefighters involved in rescue missions will get a 50% discount off their next bill.
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