This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

Andy Gotlieb's picture
Managing Editor of a specialty publication, former public relations practitioner Freelancer

I hold 32 years of experience in communications, mostly in journalism, with a decade in public relations, too. The first 17 years were spent in print journalism, where I covered, at various...

  • Member since 2016
  • 942 items added with 431,650 views
  • May 29, 2018 4:20 am GMT
  • 1181 views

This item is part of the Special Issue - 2018-05 - Customer Care, click here for more

Utilities face differing challenges from weather and natural occurrences, but the Hawaiian utilities face service outages from something nearly all of their brethren never have to consider: lava from the Kilauea volcano. If you've ever thought you had it rough, you've never had to deal with lava.

Andy Gotlieb's picture
Thank Andy for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member
Discussions
Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.

No discussions yet. Start a discussion below.

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »