This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 


You need to be a member of Energy Central to access some features and content. Please or register to continue.


Flint Energies accelerates 2020 load management rebate

Flint Energies has accelerated the 2020 Smart Select load management rebates to all qualifying members in response to the COVID-19 pandemic. Beginning this month, a $25 bill credit will show on each Smart Select volunteer’s energy bill as a separate line item. This rebate to members totals approximately $352,500.


“Typically, participating members receive the rebate each fall after the successful operation of the summer load management season.  The program reduces overall demand for electricity and generates current and future savings for their non-profit member-owned cooperative,” states Marian McLemore, Flint’s VP of Cooperative Communications.


Flint recognizes the economic fallout from COVID-19 on local families and businesses. To lessen the financial impact on Co-op members, Flint is making the load management rebates now, rather than wait until fall. 


Smart Select is a voluntary program designed to reduce peak electric demand, which is a major component in determining Flint’s electric rates. The program works through switches placed on air conditioners, irrigation wells, water heaters and pool pumps that are operated to temporarily reduce electric use during peak periods, when electric costs are at their highest.


Members who participate in Smart Select allow the Cooperative to attach a load control switch to their qualifying device and receive a $36 credit upon installation.  Typically, after successful operation of load management in the summer, participating members receive an additional $25 rebate each fall. 


“By reducing peak demand, Smart Select members are also helping the environment by reducing the to the need to generate electricity,” says McLemore. “This further reduces the need to build new power plants. In addition, Smart Select participants are ensuring system reliability by reducing the chance of blackouts.”


By participating in this voluntary program, residential members will save themselves and Flint Energies money on future power purchases. Flint members who do not currently participate in the Smart Select program may enroll by call 1-866-988-3902 or by emailing


About Flint Energies

Flint Energies is a community-focused electric cooperative owned by its consumer-members in parts of 17 central Georgia counties. Flint employs 233 employees and serves more than 91,700 electric meters. We are 100% locally-controlled and democratically governed by nine Directors elected from among the membership. In 1937, Flint Energies was created to bring people together to meet common needs like reliable electric energy, and our mission remains focused on improving the quality of life in Middle Georgia. Flint Energies is an equal opportunity provider and employer.

Marian McLemore's picture

Thank Marian for the Post!

Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.


No discussions yet. Start a discussion below.

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »