This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

Andy Gotlieb's picture
Andy Gotlieb 31668
Editor of a specialty publication, former public relations practitioner Freelancer

I hold 33 years of experience in communications, mostly in journalism, with a decade in public relations, too.  The first 17 years were spent in print journalism, where I covered, at various...

  • Member since 2016
  • 983 items added with 482,563 views
  • Jan 28, 2022
  • 345 views

I suppose news that extremists consider the power grid a target isn't shocking, but the increasing number of these kinds of reports is concerning -- assuming the adage "where there's smoke, there's fire" is correct. Obviously, utilities have to take whatever steps are necessary to protect themselves and their fellow utilities. And it's also imperative that you tell your customers how you're being proactive in preventing problems.

Andy Gotlieb's picture
Thank Andy for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member
Discussions
Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.
Christopher Neely's picture
Christopher Neely on Jan 29, 2022

Obviously the power grid has been a terrorist target for as long as the power grid and terrorism has existed. However, what is surprising is the report focuses wholly on “domestic” terrorist groups and that they’ve only been hearing about these reports from as far back as 2020. This is a very recent phenomenon, and speaks more to the current affairs of our world and country than any particularly advanced threat. Sounds like communication and federal dollars could be a good place to start here. 

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »