Part of EnergyBiz® Network »
Customer Care Group
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
Post
Energy strategy
Energy strategy
When I am hired to consult for a company or institution, the first request I make is "show me your strategic energy plan".
Most of the time, regardless of the "energy" size of the client, the answer points to the denial of the existence of this plan.
And here comes my recommendation. Start by creating a strategic plan. To align perceptions and motivations of the C level and serve as a reference for managers and technicians to develop plans to make it operational.
This conduct is simple and has the potential to produce great results as it brings together the experiences of the client and the consultant in a synergistic environment.
It will be worth - surely - to try this approach. In addition to being proven effective - in my experience at least - it opens the door to a structured path that represents, in practice, a great leap in relation to the improvisations that are so common in Brazil.
Thank Rafael for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
Discussions
Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.
No discussions yet. Start a discussion below.
Get Published - Build a Following
The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.
Your access to Member Features is limited.
Sign in to Participate