Digital Transformation is the Path Forward for Utilities
- May 24, 2019 8:43 pm GMT
This item is part of the Special Issue - 2019-05 - Customer Care, click here for more
The utility industry has always been adept at effectively managing change – adapting to the constant advancements in energy production and consumption. Today, given the critical forces at play from a stakeholder, regulatory and technology standpoint, we find ourselves at an unparalleled stage where this capability has become even more crucial.
Globally, energy systems are going through rapid transition that will bring important changes to how we fuel our cars, heat our homes and power our businesses. These trends are having and will continue to have far reaching implications for consumers, businesses, energy companies and governments over the coming years and decades.
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