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Customer loyalty

Rafael Herzberg's picture
Consultant energy affairs, Self employed

Rafael Herzberg- is an independent energy consultant, self-employed (since 2018) based in São Paulo, Brazil* Focus on C level, VPs and upper managers associated to energy related info, analysis...

  • Member since 2003
  • 2,270 items added with 1,317,235 views
  • Feb 2, 2023

Customer loyalty

Energy-related programs offered to energy consumers - residential, institutional, commercial and industrial - in developed countries, show that in addition to being a win-win from an economic-financial point of view, they are "tools" for loyalty.

The explanation is simple. Achieving and maintaining better results in the energy area changes the perception of customers and, above all, creates a valuable partnership environment.

This stance differs greatly from the traditional thinking that each party only seeks its best result, regardless of what happens to the other.

New times! Wonderful and charming with the new possibilities!

If you want to explore this path, let us talk about it!


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Rafael Herzberg's picture
Thank Rafael for the Post!
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