This great interview with Andrea Simmonsen of Idaho Power Company was posted to our load management community, but given that the topic is "Customer Engagement for Load Management Initiatives" it's also appropriate to share with our customer care community to learn from Andrea's insights on how to engage customers in these type of new programs.
Official Energy Central Community Manager of Generation and Energy Management Networks. Matt is an energy analyst in Orlando FL (by way of Washington DC) working as an independent energy...
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