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This great interview with Andrea Simmonsen of Idaho Power Company was posted to our load management community, but given that the topic is "Customer Engagement for Load Management Initiatives" it's also appropriate to share with our customer care community to learn from Andrea's insights on how to engage customers in these type of new programs.
Customer Engagement for Load Management Initiatives: Exclusive Interview with Andrea Simmonsen of Idaho Power Company - [an Energy Central Power Perspectives™ Interview]
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- Here’s Looking at You, Grid: Monthly Digest of Insights Shared by Your Peers in the Energy Central Grid Network – July 30, 2021
- Get a Load of This! Monthly Digest of Insights Shared by Your Peers in the Energy Central Load Management Group – July 29, 2021
- Welcome Chris Guttman-McCabe, New Expert in the Digital Utility Community - [an Energy Central Power Perspectives™ Expert Interview]
- Survey on the Customer Care Special Issue: Help Us Make Special Issues Better
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