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image credit: courtesy of Con Edison

Sixty hours after tropical storm Isaias struck, Con Edison crews are continuing to restore electricity to customers in New York City and Westchester County bringing the number of customers back in service to more than 217,000.

Con Edison has more than 1,650 of its own field workers on the job and is getting help from 819 mutual aid and contractor workers from as far away as Texas, Florida, Iowa and Wisconsin.  An additional 311 workers are scheduled to arrive by this weekend.

“We know how difficult living without power is. That’s why we’re working around the clock until all customers affected by the storm are safely back in service,” said Matthew Ketschke, senior vice president of Customer Energy Solutions. “Let’s remember to continue to make safety the highest priority and stay away from downed trees and wires until crews can remove them.” 

The work, repairing and in many cases rebuilding equipment damaged or destroyed during the storm, is taking place on the streets and in aerial buckets in the region’s neighborhoods.

Con Edison continues to work with municipalities to clear hundreds of roads blocked by fallen trees. Clearing roads is an essential first step to restoration, which also involves replacing poles, wires and transformers.

Con Edison plans to finish restoring power to the vast majority of those affected by Sunday night. Some smaller groups of customers will get service early next week.

Customer outages as of 4:00 a.m. includes Brooklyn with 2,758 customers without service; Westchester County with 68,628 customer outages; Queens with 23,775 out of service; Staten Island with 13,168 customers without power; and 11,507 Bronx customers without service.

Con Edison sent text messages to 1.3 million customers in all its service areas except Manhattan, where the electric system is totally underground.

Con Edison personnel practice social distancing to keep everyone safe from the coronavirus. Con Edison is following the U.S. Centers for Disease Control and Prevention guidelines.

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