
Customer Care Group
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
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Austin Utilities on how to conserve energy with summer heat stressing power grids
With heat waves across the country, now is the ideal time for utilities to put out the evergreen releases about how to save energy. It may be old hat, but it's always helpful to remind customers about ways to save energy (and help during peak usage periods). TV news loves to cover heat waves and may well do a story featuring your utility's advice.
Austin Utilities on how to conserve energy with summer heat stressing power grids
AUSTIN, Minn. - With summer heat on the rise, the North American Electric Reliability Corporation says the upper Midwest is facing a capacity shortfall leading to a "high risk of energy emergencies"
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