Whenever a media outlet is going to print or air unfavorable news to your utility, it is imperative that you respond, especially when you are painted as wasting money (meaning: higher rates for consumers). DTE missed its chance to challenge this story by nor responding for comment -- hiding your head in the sand doesn't work. And Consumer Energy gives a pass-the-buck kind of response (although, in fairness, it's possible a detailed answer was boiled down to one sentence).
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