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Andy Gotlieb's picture
Editor of a specialty publication, former public relations practitioner, Freelancer

I hold 35 years of experience in communications, mostly in journalism, with a decade in public relations, too.  The first 17 years were spent in print journalism, where I covered, at various...

  • Member since 2016
  • 1,078 items added with 580,271 views
  • May 31, 2023
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Nobody likes rate increases, but they obviously can't always be avoided, and the public is going to be unhappy. Still, utilities have to explain why the increase is occurring, detail what options customers have and offer money-saving measures. AEP Ohio does a good job here in covering all the bases.

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Andy Gotlieb's picture
Thank Andy for the Post!
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