Vlocity is the Energy and Utility Customer Cloud on the Salesforce® Platform. It is the modern platform that energy companies need to deliver superior customer experiences across all channels and to operate with greater agility in a changing marketplace.

Recorded Webinar

Replay - Utility Digital Transformation: Your Roadmap for Success

Posted to Vlocity

image credit: Vlocity

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WHY VIEW:

Digital readiness models can be daunting and complex, and many industry models don’t take the unique requirements of the utilities industry into account. Fortunately there are now many resources for energy and water utilities working on digital and cloud modernization. Salesforce for Energy and Utilities has been working for years on utility cloud strategy and we will share our insights with you.

In this ON-DEMAND webinar, Digital Strategy lead Frank Palase identifies the top areas of focus that utilities can take to have a smooth, successful transformation journey - wherever your starting place as a provider of energy or water services.

  • Get ahead of the disruption “S-curve”
  • Avoid technical debt
  • Simplify your current environment to be ready to derive more value from digital transformation

Building on a variety of prior research on the state of utility digital initiatives, Frank covers:

  • Market context and forces - What are the disruptors in the E&U?
  • What are the silent killers of utility digital transformation (based on industry research of Vlocity customers)?
  • A readiness model that tackles those forces and obstacles head on
  • Tactics to get from abstract strategy to concrete execution

Vlocity would welcome the opportunity to host a Digital Transformation Planning & Readiness Workshop to help prioritize your digital-first initiatives and help you assess different options to deliver a digital program with tangible business outcome. 

KEYNOTE SPEAKER:

Image

Frank Palase
Vice President of Digital Transformation and Strategy at Salesforce

A senior executive and thought leader in the field of IT, Frank has deep experience managing teams and a strong track record of driving sustainable change that achieves large-scale corporate strategic objectives.

His collaborative work with business and technical teams has resulted in the development of innovative capabilities to drive profitability.

 

Interested in the Digital Readiness Workshops? Click here for more information.

 

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Vlocity
Vlocity is the Energy and Utility Customer Cloud on the Salesforce® Platform. It is the modern platform that energy companies need to deliver superior customer experiences across all channels and to operate with greater agility in a changing marketplace.

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